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Your account

Sign in, keep your account safe, and find your settings.

Sign up and sign in

Section titled “Sign up and sign in”
  • Sign up at cloud9trader.com/register with a username, email and password, or with Google.
  • Confirm your email. Cloud9Trader sends a link. Opening it signs you in. You cannot sign in with your password until the email is confirmed.
  • Sign in with your username or your email. You stay signed in on that browser for up to 24 days of inactivity.

Passwords

Section titled “Passwords”
  • Forgotten it? Choose Forgotten your login details? on the sign-in screen and enter your email. Use the link in the email to set a new password. Request the link again if you try your old password in the meantime, because that cancels the link.
  • Change it in Security in the user menu. Cloud9Trader emails you to confirm the change.
  • If you signed up with Google, you have no Cloud9Trader password. Use Forgotten your login details? to set one.

Your settings

Section titled “Your settings”

Open the user menu, under your name at the top right:

Not available yet

Section titled “Not available yet”
  • Two-factor authentication.
  • Changing your username or email.
  • Deleting your account or exporting your data yourself. To ask for either, email support@cloud9trader.com.
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